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Providence Health & Services Producer Manager - Individual & Family Plans in Vancouver, Washington


Providence St. Joseph Health is calling a Producer Manager - Individual & Family Plans to our location in Portland, OR.

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We are seeking a Producer Manager - Individual & Family Plans to be responsible for:

  • The sales growth of the commercial Individual and Family products

  • Managing the producer sales channel and private and public exchange channels in their assigned market(s).

  • Recruitment of new Producers to sell commercial Individual products

  • Developing relationships with assigned General Agencies/Producers to assist them in achieving their sales goals

  • Training and monitoring agents

  • Providing needed support in areas such as contracting, marketing and commissions

  • Building relationships with private exchanges to grow market share

  • Working closely with Commercial Group Sales to increase growth, and assist local market management in strategy development

Major Challenges:

  1. Development of enrollment projections, predicting competitive environment, shifting strategies to meet projections.

  2. Recruitment, assessing, training and managing GAs/Producers.

  3. Creating and maintaining a team atmosphere in a fast paced environment.

  4. Balancing Health Plan guidelines and policies with the demands and expectations of GA/Producer.

  5. Establish production efficiencies in cooperation with the other functional areas to minimize duplication of effort and maximize customer responsiveness.

In this position you will have the following responsibilities:

  • Accountable for developing and implementing new sales and customer retention strategies to achieve new sales goals by targeted lines of business.

  • Establish relationships with key producer and general agent partners in the assigned market, educate producers on PHP compelling value proposition, and understand their member relationships and potential fit within PHP's offering.

  • Effectively communicate plan benefits, network, and value adds, internally and externally. Serve as a subject matter expert for product portfolio including having a deep understanding of the Individual and Family products offered by competitors.

  • Work closely with sales operations to leverage quantitative skills for market analyses and detailed sales tracking.

  • Develop compliant producer marketing strategies and materials.

  • Actively participate in the development and implementation of GA/Producer trainings.

  • Meet or exceed sales & enrollment goals within an assigned territory via outreach & sales activities.

  • Work on development and on-going overview of territory Marketing Plans with GAs/Producers.

  • Assist in business development strategies.

  • Generate regular reports on each GA and or Independent Producer to determine Corrective Action Plan if needed or relationship ended.

  • Conduct presentations to large and small groups.

  • Become a trusted advisor in the community via cultivation of grassroots and other local events.


Required qualifications for this position include:

  • Bachelor's Degree -OR- a combination of equivalent education/experience

  • 5 years' experience in health insurance sales

  • Current valid state of Oregon and state of Washington health insurance licenses required, or ability to obtain within 60 days of hire

  • Valid driver's license

Preferred qualifications for this position include:

  • 5 years' experience working with producers

  • 5 years local market experience, including established producer relationships

  • Professional designation/certification

About Providence in Oregon.

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple, "Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Oregon-Portland

Other Location(s): Washington, Oregon, Washington-Vancouver

Req ID: 323544